Privacy Policy
Effective Date: [22 September]
At Jain Ki Dukan, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, place an order, contact us, or interact with our services, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing and delivery address
- Order and purchase details
- Payment-related information
- Information provided through contact or enquiry forms
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website usage information
- Date and time of website visits
2. How We Use Your Information
We may use the information collected to:
- Process and fulfil your orders
- Arrange delivery of products
- Process payments through applicable payment providers
- Contact you regarding your orders
- Respond to enquiries and customer support requests
- Provide information about our products and services
- Improve our website and customer experience
- Detect and prevent fraud, misuse, or unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to the operation of our business without an appropriate legal basis or your consent where required.
3. Payment Information
Payments may be processed through third-party payment gateways.
Jain Ki Dukan does not intend to store complete credit card, debit card, UPI, or banking credentials on its own servers.
Payment information may be collected and processed directly by the applicable payment service provider according to its own privacy policy and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.
Cookies may be used to:
- Remember preferences
- Maintain website functionality
- Understand website traffic
- Improve website performance
- Analyze user behaviour
- Support relevant marketing activities, where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
5. Sharing of Information
We may share necessary information with trusted third parties when required to provide our services, including:
- Payment gateway providers
- Courier and delivery partners
- Website hosting and technical service providers
- Analytics and website service providers
- Customer support service providers
- Government authorities or legal bodies when required by law
We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
7. Third-Party Links
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
8. Marketing Communications
If you provide your contact information, we may contact you regarding your orders, enquiries, products, offers, or services where permitted by applicable law.
You may request to stop receiving promotional communications from us at any time.
Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to fulfil your order.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
The actual retention period may vary depending on the type of information and applicable legal requirements.
10. Children’s Privacy
Our website is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.
11. Your Rights
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of certain promotional communications
- Raise a complaint regarding the handling of your personal information
Requests can be made using the contact details provided below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
Any updates will be published on this page with a revised Effective Date.
We recommend checking this page periodically for the latest version.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us:
Jain Ki Dukan
Email: sales@jainkidukan.com
Phone: 8447825245
Address: B-17 Acharya Niketan, Mayur Vihar Phase 1, Delhi 110091